IES Consultants Ltd. have for some years now, been supporting and implementing the popular low-cost PBX open source platform named Asterisk. This solution is aimed at small, medium and large enterprises who would like to cut their costs when deciding what IVR infrastructure they would like to use. Not only can IES Consultants Ltd. install the hardware and software, we will offer fast and efficient remote and on-site assistance if required, based on the chosen support contract.

Asterisk is a free open source software solution that offers all the same features you would expect from any other modern, advanced PBX platform, plus, it offers unprecedented inter-operability between VoIP technologies and telephony protocols. It includes a full featured voice mail system (passwords, multiple mail folders, web interface, email notification, default or custom messages, forwarding, and stutter dial-tone), call queuing, conference bridging , menu system, logging, local and remote call agents, transparent protocol bridging, hold and transfer music (mp3 based system, volume control, random play, through mpg123 open source player), echo reduction, call waiting, caller id, call forward, call transfer, call parking, remote call pickup and much more.

IES Consultants Ltd. can install, maintain and support your Asterisk PBX system, scale the solution based on your company's needs and call volume. We offer considerable expertise in that domain as well as professionalism. With our user friendly customer management system and 24 hour support, IES Consultants Ltd. is aware that our clients have important tasks on their hands and cannot spend time worrying about their telephony systems.

IES Consultants Ltd.'s remote assistance and maintenance solution allows our experienced technicians to work from anywhere in the world, to insure your company's uninterrupted service, not only can we fix problems, we can, in many instances, prevent them from occurring in the first instance.

How much does it cost?

The implementation costs are not fixed; therefore we cannot have a standard plan for all customers. IES Consultants Ltd. offers free consultation on possible implementation of the Asterisk PBX system in your business. We will discuss your needs and come up with a customized solution to insure reliability of the system. IES Consultants Ltd. will also offer you a support plan based on the level of support that your business needs dictate.

In what area do you operate?

The IES Consultants Ltd. technicians are based in Horsham, West Sussex, UK. therefore we can install the hardware system in most southern UK locations with limited fees. We can operate the software installation and configuration from anywhere in the world via the Internet as long as the client gives us access to their computer infrastructure. We can also of course support the system from anywhere in the world using our online remote access system.

Is it going to save my company money?

Companies with telephony system needs will spend thousands of pounds and more setting up their phone systems, and will often purchase expensive support contracts with their provider that is proportional to their initial investment. The hardware is typically expensive to replace and lacks functionality, reliability and scalability. When compared to this, Asterisk is a free software solution designed to meet advanced telephony needs. You will need a computer, the speed of the computer will depend on your call volume and feature needs, some telephone cards which we can provide, your existing telephony infrastructure and an active internet connection. Not only will that provide all functionality of an advanced Private Branch Exchange system, but it also provides hundreds of additional features. Our support contracts, are very scalable, IES Consultants Ltd. understands that some smaller enterprises will not need to contact us as often as others for support requests. We offer top of the line technical assistance, not only to users but also to administrators, to ensure the continuity of your business.

What do I need to do next?

Contact our sales representative for IES Consultants Ltd. at the following mail address with your contact information, we will get in touch with you to discuss the implementation of the Asterisk open source PBX solution for your business:-

enquiries@iesconsultants.co.uk.

System Requirement Guidelines: